Frequently Asked Questions
1. What products does Newerateeshirt sell?
Newerateeshirt specializes in custom t-shirts and trending tee designs for all styles and occasions. Our catalog includes graphic tees, sports-inspired shirts, pop culture designs, and more — all made to order through our print-on-demand process.
2. How long does shipping take?
All orders are printed on demand. Production takes 3–5 business days, and standard USA shipping adds another 5–7 business days. Most customers receive their orders within 8–12 business days. A tracking number is emailed once your order ships.
3. Do you ship internationally?
We currently ship primarily within the United States. For international shipping inquiries, please contact us at [email protected] and we’ll let you know what options are available for your location.
4. What is your return and refund policy?
We offer full refunds within 30 days of delivery for items that arrive damaged, defective, or significantly different from what was ordered. Since all products are made on demand, we cannot accept returns for size errors — please check the size chart on each product page before ordering.
5. How do I choose the right size?
Each product page includes a detailed size chart with measurements in inches and centimeters. We recommend measuring your chest and comparing with the chart. When in doubt, size up for a more relaxed fit.
6. What payment methods do you accept?
We accept all major credit and debit cards (Visa, Mastercard, American Express) and PayPal. All transactions go through a secure encrypted checkout to keep your details safe.
7. Can I track my order?
Yes! Once your order ships you’ll receive a tracking number by email. You can also visit our Order Tracking page anytime to check your shipment status.
8. How can I contact customer support?
Email us at [email protected] and our team will get back to you within 1–2 business days. Please include your order number for faster assistance.